Shipping and returns
How much is shipping?
Shipping is free to any US address, with no minimum order.
Where does it ship from?
A warehouse in the United States, not overseas.
How long does it take?
It arrives 3–8 business days after you order, with UPS. You get tracking when it leaves.
What if I change my mind?
Thirty days from delivery, any reason. Email us and we refund you in full — you do not need to send it back. If you added the lifetime warranty, it's refunded too.
What if it arrives damaged or wrong?
Send a photograph. We replace it or refund it, whichever you prefer, and you ship nothing back.
What if it will not sharpen my knives?
Then the thirty-day refund applies. Check the fit notes on the product page first — the blade must be magnetic, smooth-edged, and deep enough to reach the disc.
Is there a warranty?
Yes — an optional lifetime warranty you can add at checkout. It gets you a new sharpener, free, for any reason: a roller that stiffens, discs that wear smooth, or just years of use. For as long as you own it and we're in business, email us your order number and we send a replacement. Without it, you still have the thirty-day money-back guarantee. If you ask for your money back within 30 days, the warranty is refunded too. Full terms
Do you ship outside the US?
Not yet. Leave your email on the home page and we will write once when that changes.
- Ships free from the USArrives 3–8 business days after you order
- Lifetime warrantyOptional add-on at checkout
- 30-day money-backNo need to send it back
